Snezhanka Hotel Pamporovo, Pamporovo

The hotel is centrally located in Pamporovo with convenient shuttles to the ski slopes. The rooms were cozy, but the sofa bed was uncomfortably low, especially during winter. Despite the warm room temperature, sleeping with the door open was necessary. The dining offerings were subpar, with cold dinners and limited choices.

The hotel provides spacious rooms just 5 minutes from the mountain with free transfers, but they tend to be too warm for comfort at night. The service was decent, with a willingness to help with refunds and friendly interactions. The location is excellent in the center of Pamporovo with convenient shuttles to the ski slopes, although some cleanliness concerns were noted. The dining experience was subpar with limited and cold food options. Overall, a comfortable stay with room for improvement.

The hotel is quite disappointing overall. The rooms are in desperate need of a facelift, far too warm, and smell of stale smoke, although you're not there for the rooms. The service was a mixed bag but managed to refund us for an extra night. The location is convenient with shuttles to the ski slopes but lacks cleanliness in the pool. The dining options were very bad, with low-quality food and limited choices.